Casumo Terms and Conditions

Casumo publishes its Terms and Conditions as the legal agreement between you and the operator of the website and services. By opening an account, accessing games, placing bets or using any service, you accept the agreement, including any rules that apply to specific products, bonuses, payments and account features. The operator may amend its terms where permitted by the agreement, and continued use after notice or publication of updated terms may be treated as acceptance. Access may be restricted, suspended or ended where the terms are breached, where required by law, or where account activity raises security, responsible gambling, fraud or regulatory concerns.

• You must read the Terms and Conditions before registration, deposits, bets, bonus use or game play;
• You must meet the eligibility rules that apply to your location, age and legal ability to use the services;
• You agree that the information supplied during registration and later account checks must be accurate and current;
• You may use the website and services for lawful personal use only, unless the terms state otherwise;
• Website content, software, trade marks, game material and related rights remain protected by intellectual property rules;
• Fair use rules apply to promotions, betting, games, payments and account activity;
• The operator may suspend or close an account where the terms, law or regulatory duties require that action;
• Liability may be limited in the way described in the applicable terms, subject to rights that cannot be excluded under United Kingdom law.

An account must be created with accurate personal details, and the registration process must be completed before the services can be used in full. United Kingdom players must be aged 18 or over, and age and identity checks may be completed before gambling activity is allowed. Casumo may request documents or information to confirm identity, address, payment ownership, source of funds or other details required by law, licence conditions or its own terms. Duplicate accounts, false details, failed checks, restricted location use or suspected misuse may lead to account limits, withdrawal delays, suspension or closure.

• You must provide accurate personal information during registration and keep it current;
• You must be at least 18 years old and legally allowed to use the services in your location;
• Only one account per person is permitted unless the official terms allow otherwise;
• You must not open an account on behalf of another person;
• Verification checks may include identity, age, address, payment method ownership and source of funds checks;
• Withdrawals or account access may be delayed if required verification has not been completed;
• False information, duplicate accounts, restricted access methods or suspected misuse may lead to account restrictions;
• The operator may close an account where continued use is not allowed under the terms or applicable law.

Promotions and bonus offers are subject to the general terms plus any separate rules displayed with the relevant offer. Bonus eligibility, minimum deposit requirements, wagering rules, expiry dates, eligible games, maximum bet rules, withdrawal restrictions and any conversion limits must be read before accepting an offer. Casumo may cancel bonus funds or related winnings where the bonus terms are breached, where misuse is suspected, or where the promotion is used outside the published rules. Only promotions made available to your account and permitted in your location may be used.

• Bonus offers apply only where they are made available to your account and accepted under the published rules;
• Each promotion may have its own eligibility rules, expiry period, wagering requirement and game restrictions;
• A minimum deposit may apply where stated in the promotion terms;
• Some games or betting markets may contribute differently to wagering, if the offer rules state this;
• Withdrawals made before wagering is complete may cancel active bonus funds or related bonus winnings;
• Maximum bet rules, maximum conversion rules or winnings limits apply only where stated in the offer terms;
• Multiple bonuses or overlapping promotions may be restricted by the published promotion rules;
• Bonus misuse, duplicate accounts or activity designed to gain an unfair advantage may lead to cancellation of bonus funds and account review.

Deposits and withdrawals are handled through the cashier using the payment methods displayed to your account. You must use payment methods that you are authorised to use, and the operator may require verification before withdrawals are processed. Credit card gambling is not permitted in Great Britain under UK Gambling Commission rules, and available payment options may vary by account, location and compliance checks. Transactions may be delayed, rejected or cancelled where verification is incomplete, the payment method is not accepted, a technical issue occurs, a breach is suspected, or legal and anti money laundering checks require review.

• Deposits and withdrawals must be made through payment methods available in the account cashier;
• Payment methods must belong to you or be used with proper authorisation where the terms allow it;
• The operator may ask for verification before processing a withdrawal;
• Transaction limits, fees and processing times apply as displayed in the cashier or payment terms;
• Withdrawals may be delayed if identity, payment ownership or source of funds checks are required;
• A transaction may be rejected if the payment method is not accepted or the request does not meet the payment rules;
• Funds linked to bonus play may be subject to wagering or withdrawal restrictions stated in the bonus terms;
• Legal, security or anti money laundering reviews may affect deposits, withdrawals and access to funds.

Only eligible account holders may place bets, and each bet is subject to the sports rules and any market rules shown for the relevant event. A bet is accepted only after confirmation by the platform and record in the account history or bet slip status. Odds, markets and stake availability may change before acceptance, and the operator may refuse a bet where the rules allow. Settlement is normally based on official results, market rules and any event specific terms published for the bet.

• You must be logged in to an eligible account before placing a bet;
• A bet is not accepted until the platform confirms acceptance;
• Odds may change before acceptance, and the displayed price applies only when confirmed;
• Minimum and maximum stakes may apply where shown on the bet slip, market or betting rules;
• Bets are settled according to the market rules and official result used for that event;
• Events that are cancelled, postponed, abandoned or changed may be voided or settled under the published market rules;
• Obvious pricing, settlement or display errors may lead to correction, cancellation or voiding where the betting rules allow;
• Cash out or similar features may be suspended or unavailable and are not guaranteed;
• The operator may restrict, reject or void bets where required by the terms, market rules, regulatory duties or integrity concerns.

Play should remain controlled, affordable and within limits that fit your personal circumstances. Casumo provides responsible gambling tools that may include deposit limits, loss limits, wager limits, time outs, activity reminders and self exclusion options. You can also request account closure or use national exclusion services where you need a longer break from gambling. The responsible gambling page and account area set out how each tool works, any cooling period, and when a limit or exclusion takes effect.

• GambleAware, which provides safer gambling information and access to support in Great Britain;
• GamCare and the National Gambling Helpline, which offer free confidential advice by phone and live chat;
• GAMSTOP, the national online self exclusion scheme for licensed gambling websites in Great Britain;
• NHS gambling harms services, which provide treatment and support for people affected by gambling harm;
• Gamblers Anonymous UK, which provides peer support meetings for people with gambling problems;
• Gordon Moody, which offers treatment and support for severe gambling harm.

Casumo applies anti money laundering controls to help prevent the use of its services for unlawful financial activity. These controls may include identity checks, age checks, payment method checks, transaction monitoring and requests for information about source of funds or source of wealth where required. The operator may review deposits, withdrawals and account activity for signs of suspicious or prohibited conduct. If checks are not completed or activity raises concerns under the terms or applicable law, account access, payments or funds may be restricted, and the account may be closed where the rules allow.